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Store Policy

Returns

Email us at info@raphandtimtim.com for further instructions before you send us your item within 14 days of receipt .

Returned item has not been used  with original tags and packaging or we will not be able to accept the item and will be returned to the customer . Shoes must be returned with the original box , undamaged. Customer is responsible for return shipping costs and is non-refundable. If you received free shipping during your purchase, a flat rate of *$7.00 will be deducted from your refund.

*ALL SILK christening gowns, dresses, and rompers by Delicate Elegance, Styled By Alexandros, Dolce Bambini, Belan Moda Infantil, and Sweetie Pie Collection will be charged a restocking fee of *$30.00 if returned. Please contact us if you want more information on an item.

We do not accept exchanges. It is best to create another online order and we will  refund your previous order separately. Restocking fee and any charges will be waived if a new order is made.

Should there be any amount refunded or an additional charge required ,it will be processed to the original method of payment.

Items marked  FINAL SALE  can not be returned.

Swimsuit/Swimwear are final sale

INTERNATIONAL ORDERS ARE FINAL SALE.

Price Adjustment

We will not refund the price difference of an item.

Prices may change at any time without further notice 

 

PLEASE NOTE: Color/Shade of an item may vary due to computer screen/monitor

 

Send your returns to :

Raph And Timtim Children's Special Occasion LLC

470 Schooley's Mountain Road, Suite 347

Hackettstown NJ 07840